TECHNOLOGY
Technology Behind OTP Provider Marketplace
The goal of an OTP marketplace is to: (1) match customers with providers at the price and reliability desired, and (2) increase the OTP reliability and robustness. Here is how RingCaptcha achieves high reliability OTPs with a low cost for countries across the globe:
The First Request
The first OTP is sent through the most reliable route.First OTP Request Isn't A Success
The second OTP can be manually requested by the user or sent by our auto follow-up feature, which triggers when a requested OTP is not used within a period of time, through an alternative provider route and even through a different medium (SMS or voice).Manual OTP Request Options
Alternative out-of-band mechanisms, such ‘Dial-for-Help’, ‘AI Assist’, and ‘Human Touch’ can be triggered manually or automatically should the user still not receive her OTP.Security Filters
Each OTP request passes through AI and heuristics powered security filters to ensure that it is valid and you are protected against various attacks and pranks.
ADVANTAGE
Data-driven OTP Reliability
Our OTP marketplace has a unique vantage point—it enables us to measure the reliability and speed of different provider routes to discover the best routes for each region/country (see empirical reports comparing different providers in different continents/countries in the last section). This data enables us to mix-and-match primary and fallback routes/medium appropriately to provide the OTP reliability you demand at the price you desire. Furthermore, since we deliver SMS and voice OTP at large scale through multiple providers, you can enjoy competitive pricing because of our economies of scale.
BENEFITS
Benefits of OTP Marketplace
If you are looking for a secure & reliable SMS and voice OTP provider in your region or country, be it Australia, United States, Europe, South-East Asia, South America, Middle East of Africa, use RingCaptcha to enjoy these benefits:
Best Mix of Price & Reliability
You determine your price for reliable deliverability, and we mix-and-match the primary and fallback routes/medium required.
No Lock-in
If your provider increase your pricing, you can switch to another provider with just a few mouse clicks.
Mitigate Downtime
You work with a single API set and maintain a single account but gain access to multiple providers required for availability and redundancy.
Best Deliverability
You call a single API endpoint to send OTP and various reliability mechanisms (auto follow-up, fallback routes, Dial-for-Help, AI Assist, etc.) are activated behind the scene to increase the OTP deliverability.
Fraud Protection
The same single API endpoint that sends OTP for you also analyzes OTP requests to ensure that they are valid and originating from real users to protect against Sybil, denial-of-service, resource exhaustion attacks using the latest AI and heuristics technology.
IMPACT
OTP Reliability Empirical Evidence
If you are not convinced, we provide empirical evidence to help you understand:
- What is the ‘price’ of choosing a wrong provider for a given country
- What are the quantifiable benefits of implementing deliverability with multiple fallback routes
You can read the reports for Australia, South East Asia, Middle East, Africa, Europe, South America, etc.
Here is a table showing a quick summary of the impact of choosing a bad service provider:
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